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Stay Desk · Proposed AI workflow

Handle an early arrival while a room turns over

The afternoon shift starts and a guest arrives early while their reserved room is still being cleaned.

Try the Stay Desk demo →

Application screenshots · Sample data

How Stay Desk works today

Find Room 204 · Demo reservation under Reserved. Use the Checked out and Room ready stages to track turnaround before marking an arriving guest Checked in.

Simulation · Fictional records

Walk through the chat

Follow the scripted conversation and review the proposed action. Choices affect this walkthrough only.

Requester

Room 204’s guest is here early. What can I offer?

Proposed agent workflow

  1. Read

    When front desk reports an early arrival, match the reservation and room turnover record in Stay Desk. Return the reservation and readiness state.

  2. Check

    If the room is still in turnover, ask housekeeping for a fresh estimate. Check ready inventory for an unassigned room in the same category.

  3. Draft

    Once housekeeping replies, compare the options with the booking and room-move policy. Present the wait and room-switch options for front desk review.

  4. Approve and queue

    On front desk approval, recheck ready inventory and queue the approved options for the guest conversation. Front desk records a room move after the guest chooses.

Result after approval

Early-arrival options queued on the Room 204 reservation.

Exception path

If housekeeping and the room board disagree about Room 305, the assistant flags the conflict. The room-switch offer stays pending until the housekeeping lead verifies readiness.

What to measure in a pilot

  • Time to an offer

    Measure from arrival to the first front-desk-approved option.

  • Readiness estimate accuracy

    Compare quoted turnaround times with Room ready timestamps.